Another day in the office, which, according to one recent study, consists of handling 46 phone calls, 25 emails, 16 voicemails, 23 items of post, eight inter-office memos, 16 faxes and nine mobile phone calls. While that sounds scary, its even more alarming to think that those figures – taken from a 2000 survey of companies employing between 100 and 499 staff conducted by Pitney Bowes in partnership with the US-based forecaster the Institute for the Future – are likely to have risen.

Website content management author Gerry McGovern says that something like 70 per cent of most websites goes unread. Despite that, when putting content on the web, “rarely do we ask the question: is anybody interested in reading that?” Good point.
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