Scott Degraffenreid, has been working successfully with a wide range of clients for more than a dozen years. His track record in employee retention in over 100 successive engagements is having reduced voluntary employee turnover by at least 50% with no recourse to compensation or other recurring costs. Productivity gains routinely exceed 100%.
Acknowledgment is the most effective tool for building and strengthening social networks. Social networks are made up of groups of people that interact with each other primarily via language. If your business depends on the performance and participation of any group of people (employees, customers, strategic partners, or business groups) you can impact overall performance and retention of these groups through our predictive acknowledgment model that will make you fluent in the five languages of acknowledgment.
DATE: March 11, 2006 – Saturday
TIMES: 8:30 am – 3:00 pm
WEBSITE: www.davinciinstitute.com/page.php?ID=129LOCATION: DeVry University, 1870 W. 122nd Avenue, Westminster, CO 80234
DIRECTIONS: Click here for mapINSTRUCTORS: Scott Degraffenreid and Allison Taylor.
The developer of this material, Scott Degraffenreid, has been working successfully with a wide range of clients for more than a dozen years. His track record in employee retention in over 100 successive engagements is having reduced voluntary employee turnover by at least 50% with no recourse to compensation or other recurring costs. Productivity gains routinely exceed 100%.
Through advanced mathematical modeling, Scott has identified clear linear correlations between a business’s process complexity and the need for tenure equity. He is the originator of the term "warm chair attrition" and has developed over 20 proprietary processes and tools for dealing with recruiting, retention and productivity issues.
Although the material was originally developed for attrition issues in large corporations one of the core components, dealing with acknowledgment, has much broader application and benefits. The course will address how to use the Five Languages of Acknowledgment (Trust, Respect. Appreciation, Interest and Listening) in an empowering way and also how to recognize the acknowledgment you’re already receiving.
Additionally a module addressing Millenials (aka, Gen Y), will explain how to better manage and retain this very different and challenging demographic (those born since 1982).
This workshop will focus on two primary axes that are addressed in every consulting engagement:
- Evaluating existing performance feedback metrics and creating more effective ones.
- Understanding and developing the power of acknowledgment (T.R.A.I.L. Model) in establishing employee values and commitment.
- Learn how to identify and eliminate ineffective, inconsistent or misleading business metrics.
- Create focus, urgency and empowerment through the use of unconventional and counter-intuitive measures of such "soft variables" as trust, integrity and connectedness.
- Gain a basic fluency in the five languages of acknowledgment: trust, respect, appreciation, interest and listening.
- Learn why many traditional assumptions about employee turnover are, not only wrong, but also, dangerously misleading.
- Receive a proven and simple recruiting strategy that places better candidates in the right positions faster than any other approach.
- And much, much more!