The “Last Mile” Problem Becomes the “Last Minute” Opportunity

By Futurist Thomas Frey

In 2020, the “last mile problem” was one of logistics’ greatest headaches—the expensive, inefficient final leg of delivery that got products from the warehouse to the customer’s door. Two decades later, that problem has vanished, replaced by something far more transformative: the “last minute” opportunity. By 2040, ground-based delivery drones—autonomous, adaptive, and nearly omnipresent—have turned the act of waiting into an anachronism. If you live in a city, you don’t wonder if something can be delivered—you wonder how fast it can materialize.

The key innovation wasn’t faster drones, but smarter infrastructure. Once drones learned to climb steps, open doors, and navigate complex terrain, the entire concept of “delivery zones” dissolved.

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