Scout’s job is just to ask questions. A lot of them.
How long have you had a fever? Are you feeling short of breath? When you bend your neck forward, is there pain that is so severe it makes you want to cry?
If so, Scout might recommend a trip to the emergency room. Scout is usually overly cautious about these things. It kind of has to be, as a robot.
Scout is a conversational chatbot made by health tech company Gyant and used by Intermountain Healthcare in Utah to tell patients what they should do when they feel sick. It may suggest getting some good rest, or setting up a doctor’s appointment or, oftentimes, making a trip to the ER or an urgent-care facility.Continue reading… “The Robot Will See You Now: Health-Care Chatbots Boom but Still Can’t Replace Doctors”