The Awakening Series Part 3: Healthcare and Health Insurance—The Complexity That Costs Lives

By Futurist Thomas Frey

The American healthcare system didn’t become incomprehensible by accident. Over decades, complexity became a feature, not a bug—a way to obscure costs, justify denials, and make true price comparison virtually impossible. But AI doesn’t get confused by complexity. It finds patterns in chaos. And what it’s revealing about healthcare and health insurance is going to fundamentally reshape an industry that represents nearly 20% of the U.S. economy.

More importantly, it’s going to save lives that the current system’s opacity has been quietly claiming for years.

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