The head of human resources said to me, “We need to become more agile. We’re not lean enough. I want to see our culture shift to ‘fail fast, fail often.’”
It was a great moment. For me at least.
In my head, I was playing buzzword bingo, and with the use of “Agile,” “Lean,” and “fail fast, fail often,” I had just scored a perfect game. But it’s a game I was not looking to win.
When leaders do not fully understand or appreciate a term, the result can have the opposite effect of what they wish to achieve.