Did you know about using Control-F?
Dan Russell, one of Google’s anthropologists, conducted a largeish survey of user behavior and discovered that 90 percent of American Internet users don’t know that crtl-F will let them search documents including Web pages. I recently discovered that a smart and technologically literate friend had never heard of alt-tab for application switching; alt-tab being my single most used key combo!
It strikes me that we could probable come up with a list of ten (or even three) things you could teach to the people around you the next time you sit down to help them with a technology problem, “three things every technology user should know.”
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