Top tech trends for 2021: Gartner predicts hyperautomation, AI and more will dominate business technology

Top strategic technology trends for the enterprise

Operational resiliency is key as the COVID-19 pandemic continues to change how companies will do business next year.

There are nine top strategic technology trends that businesses should plan for in 2021 as the pandemic continues, according to Gartner’s analysts. Their findings were presented on Monday at the virtual Gartner IT Symposium/Xpo Americas conference, which runs through Thursday.

Organizational plasticity is key to these trends. “When we talk about the strategic technology trends, we actually have them grouped into three different themes, which is people centricity, location independence, and resilient delivery,” said Brian Burke, research vice president at Gartner. “What we’re talking about with the trends is how do you leverage technology to gain the organizational plasticity that you need to form and reform into whatever’s going to be required as we emerge from this pandemic?”

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