Complaints About Airline Performance Jumped 28 percent Last Year

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AirTran is No. 1 in airline quality study.

Low-cost carrier AirTran had the best overall performance of the 16 largest U.S. carriers last year in an annual study of airline quality released Monday, knocking the previous leader – Hawaiian Airlines – into second place. Regional air carrier American Eagle ranked last in the study, which is based on Department of Transportation data.

 

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EPIC Files Complaint Against “Stalker Spyware” Companies

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Guilherme sez, “Last week Electronic Privacy Information Center filed a complaint with the FTC against several providers of ‘stalker spyware.’ These are companies that advertise monitoring software with language like ‘can secretly record your wife.’
Some also advertise ‘remote install,’ ie, you send an executable email attachment disguised as something else, and the recipient is unaware of the monitoring. EPIC’s complaint alleges that these companies engage in unfair and deceptive practices.

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