Email systems have gotten smarter. Whether it’s filtering out spam, prioritizing the messages we need to respond to, reminding us when we’ve forgotten to include a mentioned attachment, or suggesting appropriate responses, 2020 email has come a long way from the basic inboxes of yesteryear. But there’s still further they can go — and Joshua Browder, the creator of the robot lawyer service DoNotPay, believes he’s come up with a way to make email even more user-friendly. (Hint: It involves saving people money.)
Browder, for those unfamiliar with him, is the legal tech genius who has been creating automated legal bots for the past several years. Whether it’s helping appeal parking fines (where the original DoNotPay name came from) or aiding people in gaining unemployment benefits, he’s focused on one consumer rights area after the other to disrupt through automation.