Future autonomous machines may build trust through emotion

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Future autonomous machines may build trust through emotion

Army researchers found that the effect of emotion expressions is moderated by strategy. People will only process and be influenced by emotion expressions if the counterpart’s actions are insufficient to reveal the counterpart’s intentions.

Army research has extended the state-of-the-art in autonomy by providing a more complete picture of how actions and nonverbal signals contribute to promoting cooperation. Researchers suggested guidelines for designing autonomous machines such as robots, self-driving cars, drones and personal assistants that will effectively collaborate with soldiers.

Dr. Celso de Melo, computer scientist with the U.S. Army Combat Capabilities Development Command’s Army Research Laboratory at CCDC ARL West in Playa Vista, California, in collaboration with Dr. Kazunori Teradafrom Gifu University in Japan, recently published a paper in Scientific Reports where they show that emotion expressions can shape cooperation.

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