The Crisis Text Line uses machine learning to figure out who’s at risk and when to intervene.
When horrible news — like the deaths by suicide of chef, author, and TV star Anthony Bourdain and fashion designer Kate Spade, or the 2015 Paris attacks — breaks, crisis counseling services often get deluged with calls from people in despair. Deciding whom to help first can be a life-or-death decision.
Continue reading… “How data scientists are using AI for suicide prevention”