The Headless Organization


“The closest thing to a law of nature in business is that form has an affinity for expense,
while substance has an affinity for income”
– Dee Hock, former CEO of Visa

Futurist Thomas Frey:  Disintermediation is a term that sprung to life in the mid-1990s during the formative years of the Internet. Enterprising people learned very quickly that this new communication system could disintermediate, or bypass, many different layers of the business food chain and eliminate entire categories of decision makers both inside and outside of corporations.


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