High technology is changing the way pharmacies operate – and how customers get served
It looks like a normal pharmacy in a normal Johannesburg shopping mall. But behind the scenes at the Morningside Dispensary, a revolution is underway
It may not be getting the attention that politicians get when they talk of the Fourth Industrial Revolution, but it is a real and practical example of what emerging technologies make possible in everyday life.
For the customers of this pharmacy are being served by a robot. Even when they don’t realise it, and are talking to a human pharmacist, the efficiency with which they are being served is made possible by a robot.