Waitrose’s While You’re Away service allows delivery drivers to enter customer’s homes to unpack their shopping
The vast majority of UK adults are uncomfortable with the idea of delivery drivers entering their homes to drop off shopping while they’re out, new research has revealed.
Waitrose first trialled its While You’re Away delivery service in October 2018, which saw its shopping delivery drivers enter customers’ houses and put away their shopping in fridges and cupboards, thanks to a temporary access code linked to a home’s Yale smart lock.
The supermarket has insisted there is something “very beautiful” about its customers forgetting they even made an order and then coming home to see their goods already in cupboards.
