
“I’m looking for a hammer,” I tell a wheeled rectangle idling at a conference expo area in the San Francisco Union Square Hilton Hotel. The rectangle moves toward me, and I jump.
Fellow Robots CEO Marco Mascorro and chief information officer Thavidu Ranatunga tells me there’s nothing to worry about; it won’t crash into me. This particular display robot made by their Silicon Valley startup is programmed for Ranatunga to control with a remote, though in stores it will be autonomous.
Continue reading… “Ask This Customer Service Robot for a Hammer”