Now hiring AI futurists: It’s time for artificial intelligence to take a seat in the C-Suite

 

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In a time of COVID-19 disruption, futurists can accelerate organizational recovery and capacity. When partnered with purpose-built AI, augmented intelligence can also spur radical innovation.

Machine learning, task automation and robotics are already widely used in business. These and other AI technologies are about to multiply, and we look at how organizations can best take advantage of them.

COVID-19 disruption has left enterprises with no choice but to reassess digital transformation investments and roadmaps. While less important projects are delayed, transformation projects involving AI and automation are receiving a lot of attention right now. In just the last 60 days, the adoption of varying levels of AI technologies across the enterprise surged with an incredible sense of urgency.

One area where AI can make a tremendous impact — yet one we’re not really talking about it — is modeling future scenarios based on myriads of new data stemming from pandemic disruption. Beyond automation, adding an AI Futurist as a virtual strategic advisor to the C-Suite can help executives navigate this Novel Economy as it takes shape over the next 36 months. In a time when no playbook, expertise, or best practices exist, perhaps this is AI’s moment to shine.

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The Human and machine workforce leading digital transformation

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When it comes to digital transformation, humans—believe it or not—play an integral role. In fact, companies that make strong use of the combined human/machine workforce have a far greater chance of success in digital transformation. Accenture calls these combined people/bot workspaces “future systems”—systems that seamlessly integrate humans and robots to create business goals that are limitless, agile, and “radically human.” I consider the companies that harness the power of humans and machines will be the ultimate winners of the future of work.

The good news: these systems are already happening. The bad news: only 8% of those surveyed by Accenture seem to be using them right now, despite the fact that revenue growth in future system companies is 50% higher than those in average or laggard adoptees.

If your company has not already implemented some type of combined human/machine workforce, it will be hard—in fact, nearly impossible—to catch up. That’s because the power of AI and machine learning amplifies the skills, insights, and capabilities of leading users to the nth degree.

Continue reading… “The Human and machine workforce leading digital transformation”

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