Travelers rated hotels nearly 3% higher than last year.
The annual American Customer Satisfaction Index that came out this week shows that guest satisfaction with hotels has increased, while passenger satisfaction with airlines has declined in the last year.
Continue reading… “Travelers more satisfied with hotels while satisfaction with airlines declines”
Business travelers don’t have time for a long soak.
Many hotels across the United States are doing away with the bathtub. These hotel chains use the freed-up space to install ever more luxurious showers.
Continue reading… “Bathtubs Disappearing From U.S. Hotels”
More than 12,900 lodgings serving the public in the USA are now smoke-free throughout.
Hotels, motels and other lodgings are following the trend of airlines and passenger-train operators by banning smoking throughout their premises. Some are doing it voluntarily, as public awareness about the health dangers of secondhand smoke grows. Others are being forced by a growing number of state and local laws.
Continue reading… “Number of Smoke-free Hotels is Growing”