74% of all travelers surveyed were open to having hotels proactively enhancing their stay.
The iPhone was launched less than seven years ago, yet we tend to forget how life was ‘before’ the advent of smartphones. Social media has flipped the power from brands to travelers, with review sites now common and influential in the decision-making process. Not to mention everyday access to increasing amounts of content and services now accessible via tablets and smartphones 24/7, anywhere in the world. How are hotels embracing thia change?
Continue reading… “What mobile features travelers want most from hotels”