Technical skills and data literacy are obviously important in this age of AI, big data, and automation. But that doesn’t mean we should ignore the human side of work – skills in areas that robots can’t do so well. I believe these softer skills will become even more critical for success as the nature of work evolves, and as machines take on more of the easily automated aspects of work. In other words, the work of humans is going to become altogether more, well, human.
With this in mind, what skills should employees be looking to cultivate going forward? Here are nine soft skills that I think are going to become even more precious to employers in the future.