task automation – Impact Lab

Amazon’s marketplace has long been the backbone of modern e-commerce, powering millions of independent sellers across the globe. On September 17, 2025, the company quietly unveiled something that may prove to be one of its most transformative tools yet: a dedicated AI agent for marketplace sellers.

This new AI system is designed to automate the tedious but essential aspects of running a storefront on Amazon—task automation, catalog management, and customer service. On the surface, it sounds like another incremental feature rollout. But in reality, this move signals the start of a much larger shift: the rise of AI as a partner, not just a tool, in digital commerce.

How new developments in automation, machine deception, hardware, and more will shape AI.

Here are key AI trends business leaders and practitioners should watch in the months ahead.

We will start to see technologies enable partial automation of a variety of tasks.

Automation occurs in stages. While full automation might still be a ways off, there are many workflows and tasks that lend themselves to partial automation. In fact, McKinsey estimates that “fewer than 5% of occupations can be entirely automated using current technology. However, about 60% of occupations could have 30% or more of their constituent activities automated.”

We have already seen some interesting products and services that rely on computer vision and speech technologies, and we expect to see even more in 2019. Look for additional improvements in language models and robotics that will result in solutions that target text and physical tasks. Rather than waiting for a complete automation model, competition will drive organizations to implement partial automation solutions—and the success of those partial automation projects will spur further development.

Continue reading… “9 AI trends on our radar”

Tag: task automation

Amazon’s AI Agent for Marketplace Sellers: The Future of Digital Commerce

9 AI trends on our radar