When Wasting Time becomes a Crime

Futurist Thomas Frey: Every time I delete spam from my inbox, I feel a tiny piece of my life flitter away.

Sitting needlessly at stoplights, or watching the minutes tick away as I wait in some line, or being forced to fill out yet another form, our precious time is being coopted by everyone from inconsiderate businesses, to overbearing government, to painful security checks at the airport.

 

 

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Burkhard Bilger on Google’s self-driving car

Google’s self-driving car.

Human beings make terrible drivers. They talk on the phone and run red lights, signal to the left and turn to the right. They drink too much beer and plow into trees or veer into traffic as they swat at their kids. They have blind spots, leg cramps, seizures, and heart attacks. They rubberneck, hotdog, and take pity on turtles, cause fender benders, pileups, and head-on collisions. They nod off at the wheel, wrestle with maps, fiddle with knobs, have marital spats, take the curve too late, take the curve too hard, spill coffee in their laps, and flip over their cars. Of the ten million accidents that Americans are in every year, nine and a half million are their own damn fault.

 

 

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How cars of the future will make better use of data they collect every time you drive

The interior of the Tesla Model S offers a glimpse of the data-rich driving environments of tomorrow.

Cars will be big data collectors in the future. They will continuously monitoring the operation and function of the many moving parts of the vehicle and hopefully giving you a warning well in advance of pending failure.

 

 

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2014 will be the year of the Internet of Things

Machines will generate more data than will people in 2014.

Connected fitness gadgets such as Fitbit and Jawbone are being snatched up by consumers this year. But in 2014, we will see this kind of ubiquitous sensor technology extend to the enterprise as part of the “Internet of things,” according to an analyst at Frost & Sullivan.

 

 

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20 expert predictions for the future of customer service

“Change is the law of life. And those who look only to the past or present are certain to miss the future.” ~ John F. Kennedy

Preferences and expectations are changing and growing among consumers just as quickly as advancements in technology, encouraging (if not demanding) that brands embrace a strategy of non-stop adaptation to the next generation and the next big thing.

 

 

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