From the last week of September onwards, customers of REDI shopping centre may have spotted a small, wheeled robot moving about on its own. Its task is to deliver meals on demand from K-Supermarket to the Majakka high-rise building. Customers can place an order via the building’s Asumi service on their computer or mobile device, and the delivery robot courier will take the products directly to the customer or to the collection point in the building’s shared facilities.
This is an ongoing robot delivery pilot in Kalasatama district in Helsinki implemented by technology company Dimalog in collaboration with Omron and service design agency Muotohiomo. The pilot is coordinated by the city of Helsinki’s innovation company Forum Virium Helsinki with its partners SRV and KONE. SRV is involved regarding the smart living services directed at Majakka residents, while KONE Oyj offers the lift interfaces for the delivery robot to move about in Majakka. Another essential partner is REDI’s K-Supermarket, which has the opportunity to test the robot in its services.