Uber has announced a duo of new services as the company chases fresh revenue streams to offset the impact of COVID-19.
With billions of people around the world forced into lockdown during the coronavirus crisis, tech firms across the spectrum have been adapting to this “new normal.” For platforms that enable remote working, this has meant catering to a surge in demand. But for Uber, which relies significantly on physical interactions, it has had to get creative. Shelter-at-home policies enforced by the COVID-19 pandemic has decimated Uber’s core ride-hailing business, leading the company to fast-track the global launch of Uber Eats for business, accept phone orders for food deliveries, and even expand into grocery deliveries.
Now, Uber is looking to deliver pretty much anything, from pet food and medical supplies — and it even wants to deliver goods between friends and family living at different addresses.