Waymo is ready to start charging for its self-driving trips, but first, it needs to master the dreaded art of fleet management.
In a nondescript depot in suburban Arizona, the future of transportation is getting a tune-up. This is where Waymo, the self-driving unit of Google parent Alphabet, houses its growing fleet of self-driving cars: hundreds of Chrysler Pacifica minivans fitted with highly advanced hardware and software that enables them to safely ride on public roads without a human driver behind the wheel.
For over a year, Waymo has been offering trips to the 400-plus members of its Early Rider program who use Waymo’s ride-hailing app to summon the minivans for free trips to school, the mall, the gym, or elsewhere within its suburban Phoenix service area. Soon, Waymo will make that service available to the general public and it will start charging money for it, too. At the outset, the company plans on offering fully autonomous rides with a Waymo employee in the car only as a chaperone. And when that happens, it will make history as the first fully driverless taxi service in the world.