Mastercard’s head of digital solutions says the pandemic has forced many consumers to reconsider how they think about paying for things, and thinks many of those changes will last.
Mastercard’s head of digital solutions explains how the pandemic has upended the way we buy.
How many times have you used your credit card since the pandemic started?
In just a few months, the pandemic has upended the way that many people are paying for things. People who rarely bought things online are now ordering all their groceries via Instacart, and the few times they’ve gone outside they’ve likely also turned to digital and contactless payment methods. Much of that behavior is likely to stick around once life returns to normal, according to Jorn Lambert, Mastercard’s EVP of digital solutions.