As artificial intelligence is increasingly introduced into business, an expert panel – hosted by the Guardian – forecast how it will change our working live
Workplaces should use automation technologies to enhance employees’ jobs rather than to replace humans, according to speakers at an event held by the Guardian on 11 July. However, they saw problems in the introduction of technologies such as artificial intelligence (AI) and robots, the latter including software as well as physical machines.
Will robots replace us?
“Humans should not worry too much about replacement, but need to find new ways to work together with AI,” said Chelsea Chen, co-founder of Emotech, a company which makes a voice-operated device called Olly that aims to recognise users’ emotions as well the content of speech.