Spike in business-driven automation paves the way for citizen developer careers, Gartner says.
To meet a coming wave of hyper-automation, IT organizations need to do a better job of partnering with professionals outside of IT to automate business processes and data integration, according to research firm Gartner.
Instead of complaining about “shadow IT” efforts outside the control of the CIO, IT should engage with business unit developers to make sure they have what they need to get their work done.
This group includes “business technologists,” or trained, full-time developers who are embedded in a department like marketing. But it also includes “citizen developers” who know how to use no-code, low-code, or data management and analytics tools to automate processes for themselves and their teams. Gartner’s prediction: “By 2023, the number of active citizen developers at large enterprises will be at least four times the number of professional developers.”
IT organizations must break out of the mindset that the work done by these groups is trivial or insignificant, Wong said. “In fact, they are doing serious work. They create algorithms. They create user interfaces that make it easier for their teams to do their work,” he said. Often, they are creating new capabilities, not just making tweaks, he said. “They see the power of workflow and business logic.”Continue reading… “Gartner: Citizen developers will soon outnumber professional coders 4 to 1”